Effective Date: May 2026
Welcome to Your New Arena Game Plan
These Terms and Conditions explain the rules for using our website, funnels, content, programs, products, services, trainings, communities, and any related offers.
By visiting this website, submitting your information, purchasing from us, or using any of our materials, you agree to these Terms and Conditions.
If you do not agree, please do not use this website or purchase our products or services.
1. Who We Are
This website is owned and operated by:
ColeBrook Media LLC
502 W. 7th Street
STE 100
Erie, Pa 16502
1 484-371-7588
[email protected]
Throughout these Terms, “we,” “us,” and “our” refer to ColeBrook Media LLC. “You” refers to the visitor, subscriber, customer, client, or user.
2. Use Of This Website
You agree to use this website and our materials for lawful purposes only.
You agree not to:
- Use this website for fraud, spam, or illegal activity
- Copy, steal, or misuse our content
- Try to hack, damage, or interfere with the website
- Use our materials in a way that harms our business, members, or community
- Misrepresent yourself or your results
- Share private member content outside of the program or community
- We may restrict or terminate access if we believe someone is misusing the website, offer, program, or community.
3. No Income Guarantees
We may share business ideas, online marketing strategies, advertising concepts, lead generation methods, sales frameworks, personal development content, examples, case studies, testimonials, or income-related discussions.
These are for education and information only.
We do not guarantee that you will make money, build a business, get leads, create sales, replace income, improve your financial position, or achieve any specific result.
Your results depend on many things, including your effort, consistency, skill, market, offer, follow-up, budget, experience, communication, and other factors outside our control.
Business involves risk. You are responsible for your own decisions, actions, expenses, and results.
If you need a promise that you will make a specific amount of money, this is not the right offer for you.
4. Testimonials And Examples
Any testimonials, examples, stories, or results shared on this website or in our marketing are not guarantees.
They are examples of what may be possible for some people under certain conditions.
Your results may be different.
We do not claim that typical users will achieve the same results.
You should assume that results require effort, time, learning, testing, and personal responsibility.
5. Advertising And Marketing Disclaimer
If we teach or discuss paid ads, funnels, lead generation, content, follow-up, sales, or online marketing, you understand that results are not guaranteed.
Ad performance can change based on platform rules, budgets, creative, targeting, offer, audience, account status, compliance, market conditions, and other factors.
You are responsible for following all advertising platform rules, laws, disclosure requirements, and business regulations that apply to you.
We are not responsible if your ad account, page, profile, payment account, or other platform is limited, suspended, rejected, or banned.
6. Not Financial, Legal, Tax, Medical, Or Professional Advice
Our content is for general education and information only.
Nothing on this website or inside our programs should be treated as financial, legal, tax, medical, mental health, or professional advice.
Before making business, financial, legal, tax, health, or advertising decisions, speak with a qualified professional.
You are responsible for your own decisions.
7. Payments
If you purchase a product, program, membership, service, event, or offer from us, you agree to pay the price shown at checkout or in your agreement.
You authorize us, or our payment processor, to charge your payment method for the purchase.
If your payment fails, we may pause or cancel access until payment is completed.
You agree not to make false chargebacks or payment disputes for products or services you received.
8. Payment Plans
If you choose a payment plan, you are responsible for completing all scheduled payments.
A payment plan is not a subscription that you can cancel after receiving access unless we clearly state otherwise in writing.
If a payment is late, failed, or declined, we may:
- Retry the payment
- Pause or remove access
- Charge late fees if allowed by law and disclosed
- Send unpaid balances to collections if necessary
- Take other lawful steps to recover payment
9. Refund Policy
Our refund policy is:
No Refunds
Because our products and programs include digital access, training, community, and/or immediately available materials, all sales are final unless otherwise required by law.
10. Program Access
If you purchase access to a course, community, membership, training, call, event, or program, we will provide access according to the offer terms stated at the time of purchase.
Access may include:
- Digital trainings
- Worksheets or downloads
- Group calls
- Community access
- Coaching or support
- Templates, scripts, or playbooks
- Other materials listed on the sales page
- We may update, improve, replace, or remove materials as needed.
- We may also change platforms, schedules, or delivery methods if necessary.
11. Community Rules
If your purchase includes access to a group, community, chat, call, or private member area, you agree to act with respect.
You agree not to:
- Harass, threaten, bully, or attack others
- Post spam, self-promotion, or unrelated offers
- Share private content outside the community
- Steal, copy, or misuse another member’s work
- Make false income claims or misleading promises
- Recruit members into unrelated offers without permission
- Act in a way that damages the group or its members
- We may remove anyone from the community without refund if they violate these rules.
12. Intellectual Property
All content on this website and inside our programs is owned by ColeBrook Media LLC or used with permission.
This includes:
- Videos
- Trainings
- PDFs
- Worksheets
- Frameworks
- Names
- Copy
- Images
- Logos
- Designs
- Emails
- Scripts
- Presentations
- Community posts
- Program materials
You may use our materials for your own personal or internal business use only.
You may not copy, resell, share, publish, upload, distribute, teach, license, or create competing products from our materials without written permission.
13. User Content
If you submit comments, testimonials, feedback, reviews, posts, messages, questions, or other content to us, you give us permission to use that content for business, marketing, training, or improvement purposes, unless you clearly tell us otherwise in writing.
We may edit for length, clarity, grammar, or privacy.
We will not intentionally misrepresent your words.
14. Testimonials, Reviews, And Public Comments
By submitting a testimonial, review, success story, comment, or feedback, you confirm that your statement is truthful and based on your real experience.
You agree not to submit false or misleading claims.
We may use testimonials in marketing, but we are not required to do so.
If we use your name, image, or business details, we will do so in a reasonable way and may ask for additional permission when appropriate.
15. Affiliate Links And Third-Party Offers
We may recommend tools, products, services, software, platforms, or third-party offers.
Some links may be affiliate links, meaning we may earn a commission if you buy through our link.
We only share recommendations we believe may be useful, but you are responsible for deciding whether any third-party tool or offer is right for you.
We are not responsible for third-party products, services, policies, results, or actions.
16. Third-Party Platforms
Our website, funnels, emails, ads, payments, scheduling, community, and training delivery may use third-party platforms.
These may include tools like:
- Payment processors
- Email marketing platforms
- Funnel builders
- Course platforms
- Calendar tools
- Ad platforms
- Analytics tools
- Video hosting
- Community platforms
We are not responsible for outages, errors, account issues, policy changes, or data practices of third-party platforms.
17. Account Access And Passwords
If you create an account, you are responsible for keeping your login information private.
You may not share your login with others unless we give written permission.
If we believe your account is being shared, misused, or accessed by unauthorized users, we may suspend or terminate access.
18. No Transfer Of Access
Your purchase is for you only.
You may not transfer, sell, give away, or share your access with another person without written permission.
19. Availability And Website Changes
We try to keep the website and program access available, but we do not guarantee uninterrupted access.
We may update, pause, remove, or change parts of the website, funnel, product, or program at any time.
We are not liable for website downtime, technical issues, platform problems, or errors outside our control.
20. Limitation of Liability
To the fullest extent permitted by law, ColeBrook Media LLC, its owners, officers, employees, contractors, affiliates, agents, licensors, and partners shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or relating to your use of the website, programs, services, products, community, training materials, or recommendations.
This includes, without limitation:
- Loss of profits
- Loss of income
- Loss of business opportunities
- Loss of leads
- Loss of goodwill
- Data loss
- Advertising losses
- Business interruption
- Platform suspensions
- Account restrictions
In no event shall the Company's total liability exceed the total amount paid by you to the Company during the twelve (12) months immediately preceding the event giving rise to the claim.
Your sole remedy for dissatisfaction with any product, service, website, program, or community is to discontinue participation.
20A. Assumption of Risk
You understand and acknowledge that participation in any business, coaching, consulting, educational, mentorship, personal development, marketing, advertising, lead generation, sales, or entrepreneurial program involves risk.
You voluntarily assume all risks associated with implementing any information, strategy, recommendation, framework, or training provided by the Company.
You agree that you are solely responsible for your decisions, actions, results, business activities, and financial outcomes.
20B. Confidentiality
You agree not to disclose, share, distribute, reproduce, copy, or use any confidential or proprietary information obtained through the Program, community, coaching calls, trainings, events, materials, or member interactions.
Confidential information includes but is not limited to:
- Training materials
- Frameworks
- Processes
- Business methods
- Internal discussions
- Community conversations
- Member information
- Proprietary systems
- Marketing strategies
- Sales processes
This obligation survives termination of your participation.
20C. Electronic Consent and Signatures
By purchasing a product, enrolling in a program, checking a consent box, clicking an acceptance button, electronically signing a document, or otherwise accessing Company products or services, you acknowledge and agree that your electronic acceptance constitutes your legally binding signature.
You agree that electronic records and signatures shall have the same force and effect as handwritten signatures.
20D. Chargeback and Payment Disputes
You agree not to initiate a chargeback, payment dispute, or reversal for products, services, digital content, coaching, community access, training materials, or other benefits that have been delivered.
If a chargeback or payment dispute is initiated, the Company may provide these Terms, proof of purchase, login records, access records, communications, attendance records, and evidence of delivery to the payment processor, financial institution, or dispute resolution authority.
You remain responsible for all amounts owed under these Terms.
The Company shall be entitled to recover reasonable attorneys' fees, collection costs, arbitration fees, court costs, and expenses incurred in collecting unpaid balances.
21. Indemnification
You agree to defend, indemnify, and hold harmless ColeBrook Media LLC, its owners, team members, contractors, partners, and affiliates from claims, damages, losses, liabilities, costs, and expenses connected to:
- Your use of our website, products, or services
- Your violation of these Terms
- Your business actions or marketing claims
- Your violation of laws, platform rules, or third-party rights
- Your misuse of our content or materials
22. No Warranties
Our website, products, programs, and services are provided “as is” and “as available.”
We do not promise that:
- The website will always work
- The content will be error-free
- The program will meet every expectation
- You will get specific results
- Any strategy will work for your exact situation
23. Termination
We may suspend or terminate your access at our discretion if you:
- Violate these Terms
- Fail to make payments
- Share your login
- Misuse our content
- Disrupt the community
- Harass or harm others
- Make false claims
- Act in a way that damages our business or members
Termination does not remove your responsibility to pay any outstanding balances.
24. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania without regard to conflict of law principles.
These Terms evidence a transaction involving interstate commerce and shall be governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1-16, where applicable.
25. Binding Arbitration; Class Action Waiver; Jury Trial Waiver
Informal Resolution
Before initiating arbitration, both parties agree to make a good-faith effort to resolve disputes informally by contacting the other party in writing.
If a dispute cannot be resolved within thirty (30) days, either party may initiate arbitration.
Binding Arbitration
Any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the Program, services, products, website, community, communications, payments, marketing, or the relationship between the parties shall be resolved exclusively through final and binding arbitration.
The arbitration shall be administered by the American Arbitration Association ("AAA") under its applicable rules.
The arbitration shall take place in Montgomery County, Pennsylvania, unless otherwise agreed by the parties.
The arbitration may be conducted virtually when permitted by AAA rules or the arbitrator.
The arbitrator shall have exclusive authority to determine issues regarding enforceability, interpretation, validity, scope, and application of this arbitration provision.
Judgment upon the arbitration award may be entered in any court having jurisdiction.
Class Action Waiver
All claims shall be brought solely in an individual capacity.
You waive any right to participate in a:
- Class action
- Collective action
- Representative action
- Consolidated proceeding
- Private attorney general action
The arbitrator shall have no authority to hear class-wide claims or consolidate claims involving multiple individuals.
Jury Trial Waiver
TO THE FULLEST EXTENT PERMITTED BY LAW, BOTH PARTIES KNOWINGLY, VOLUNTARILY, AND IRREVOCABLY WAIVE ANY RIGHT TO A TRIAL BY JURY.
Injunctive Relief
Notwithstanding the arbitration requirement, the Company may seek temporary, preliminary, or permanent injunctive relief in any court of competent jurisdiction located in Pennsylvania to protect:
- Intellectual property
- Trade secrets
- Confidential information
- Community content
- Proprietary systems
- Copyrights
- Trademarks
- Customer relationships
Seeking such relief shall not waive the right to arbitrate any remaining claims.
Survival
This arbitration provision shall survive termination, expiration, cancellation, rescission, or completion of participation in any Program or service.
25A. Force Majeure
The Company shall not be liable for delays or failure to perform caused by events beyond its reasonable control, including but not limited to:
- Natural disasters
- Internet outages
- Platform outages
- Software failures
- Government actions
- Labor disputes
- Pandemics
- Power failures
- Cyberattacks
- Third-party service interruptions
25B. Independent Relationship
Nothing in these Terms creates any partnership, joint venture, employment relationship, agency relationship, fiduciary relationship, or franchise relationship between the parties.
Participation in any program does not create an employer-employee relationship with the Company.
26. Changes To These Terms
We may update these Terms at our discretion from time to time.
The updated version will be posted on this page with a new effective date.
Your continued use of the website, products, or services means you accept the updated Terms.
27. Contact Us
If you have questions about these Terms, contact us at:
ColeBrook Media LLC
502 W. 7th Street
STE 100
Erie Pa 16502
1 484-371-7588
© Copyright Zack Miller's Account 2026. All rights reserved.